servicio-post-venta

Service after sale

Before signing the carrier's delivery note, the client must review and confirm the number of packages and their status.

If you cannot review the merchandise, it will indicate on the carrier's delivery note "Pending Review". Any anomaly observed in the packaging must be indicated in the "delivery" section of the carrier's delivery note or take a photo at the same time, since the transport agency does not accept breakages not reported in said package.“according”.

Incidents that have not been notified to the factory in writing before 48 hours from receipt of the merchandise will not be accepted, through the website www.vicalhome.com, selecting in the "Customer Area" section, "Notify Incident". There you can indicate the reason and attach photos.

We remind you that you have a 24-hour period for breakage and 48/72h for original deterioration.

You must keep the original packaging for possible returns.

Product added to wishlist
Product added to compare.

We inform you that the personal data you provide will be processed by LASTDCO, whose address is at POLIG. EL CARRASCOT S/N 46850 L’OLLERIA (VALENCIA), in order to send you the information requested and keep you informed about our services. Your consent forms the legal basis for the processing. The data provided shall be kept unless or until you request their deletion and shall not be passed to third parties. You have the right to access your personal data, rectify inaccurate data or request their deletion, when the data are no longer necessary, to oppose their processing, to limit their processing and to the portability of the data, by giving written notification thereof to the data controller. You can consult our privacy policy at www.lastdeco.com